1. Introduction
Trustkey Realty (“we,” “us,” or “our”) operates www.trustkeyrealty.com (the “Site”). Your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use and share it, and your rights.
2. Information We Collect
- Information You Provide Directly
- Contact details: name, email address, phone number
- Demographics: address, city, state, ZIP code
- User content: messages, feedback, inquiries submitted via forms
- Automatically Collected Information
- Usage data: pages visited, time spent, referral source
- Device & browser data: IP address, device type, browser version, operating system
- Cookies and similar tracking technologies (see Section 4)
3. How We Use Your Information
We use personal data to:
- Provide & improve services – Respond to inquiries; match you with properties; enhance Site functionality.
- Marketing & communications – Send newsletters, updates, promotional offers (only if you’ve opted in).
- Analytics & performance – Monitor trends, analyze Site usage, optimize user experience.
- Legal & safety – Comply with laws, prevent fraud, enforce our policies.
4. Cookies & Tracking Technologies
We use:
- Session Cookies – to maintain your session as you navigate our Site.
- Persistent Cookies – to remember preferences and settings on return visits.
- Third-party pixels (e.g. Facebook Pixel) and Google Analytics – for measuring ad performance and Site analytics.
You can manage cookie preferences through your browser settings; note that disabling cookies may affect Site functionality.
5. Third-Party Services
We integrate with:
- Google Analytics (for web analytics)
- Facebook Pixel (for ad retargeting)
- Payment gateways (if you make bookings or payments)
Each third party has its own privacy practices; we recommend reviewing their policies.
6. Sharing of Information
We may share your data with:
- Service providers (e.g. hosting, CRM, analytics) to perform services on our behalf
- Legal authorities when required by law or to protect rights
- Business transfers in the event of merger, acquisition, or sale (with appropriate confidentiality provisions)
We never sell your personal information to third parties for their own marketing.
7. Data Retention
- We retain contact and transaction data for as long as necessary to fulfill the purposes described above, or as required by applicable law.
- Usage data is typically kept for 24 months, unless otherwise needed for analysis.
8. Security
We implement industry-standard technical and organizational measures (encryption, access controls, secure servers) to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete information
- Erase your data (the “right to be forgotten”)
- Restrict or object to certain processing activities
- Port your data in a structured format
- Withdraw consent to marketing communications at any time
To exercise any of these rights, email us at info@trustkeyrealty.com.
10. Children’s Privacy
Our Site is not intended for children under 16. We do not knowingly collect data from minors; if you believe we have, please contact us to have it removed.
11. Changes to This Policy
We may update this Policy to reflect changes in our practices or legal requirements. We’ll post the revised Policy with a new “Effective Date” at the top.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out:
Trustkey Realty
Email: info@trustkeyrealty.com
Address: BHIVE Workspace – No.112,1st floor “A” Block, 7th Mile Hosur Rd, Krishna Reddy Industrial Area, Bengaluru, Karnataka 560068